This might happen due to a slow internet connection or if the payment is made through Net Banking. Please call us at +91 806 901 2345 / +91 806 911 2345 about the problem. We’ll need information like the bank’s name, the amount deducted, the e-coupon number used (if any) and the mode of transaction to swiftly resolve the issue. If the booking is incomplete, the entire deducted amount will be refunded to your account within 7-14 working days, and if it’s complete, we will email you your hotel confirmation voucher.